Zoom משיקה פתרונות סוכני בינה מלאכותית חדשים כדי לחסוך זמן וכדי להניע קשרים

* Zoom AI Companion מתחבר כעת ל-16 אפליקציות של צד שלישי, כולל ServiceNow, Jira, Asana, Box ואחרות, כדי להשלים משימות ולתאם סוכנים מבלי לעזוב את Zoom

*תוסף AI Companion מותאם אישית זמין כעת ללקוחות מקוונים, ומספק יכולות מורחבות, כולל סיכומי פגישות AI בפלטפורמות פגישות מובילות וסיכומי פגישות מותאמים אישית

* Zoom מרחיבה את יכולות הליבה של AI Companion, כולל שאלות שיחה בזמן אמת, מקליט קול לפגישות אישיות ויצירת סדר יום לפגישות, הכלולות ללא עלות נוספת עם רישיונות Zoom בתשלום

סן חוזה, קליפורניה, 9 ביולי 2025 (GLOBE NEWSWIRE) –

Zoom Communications, Inc. זום (נאסד"ק: ZM) הציגה היום יכולות סוכני בינה מלאכותית חדשות כדי לעזור למשתמשים להשלים משימות לאורך פלטפורמות שונות ולחסוך זמן במהלך יום העבודה. בעזרת התוסף Custom AI Companion, הפתרון Zoom AI Companion יכול כעת להתחבר ל-16 אפליקציות צד שלישי כדי לסייע בניהול משימות מבלי לצאת מ-Zoom. בנוסף, התוסף Custom AI Companion זמין כעת לרכישה מקוונת, ומאפשר לבעלי עסקים קטנים למנף את AI Companion בפלטפורמות שיחות וידאו מצד שלישי כמו Google Meet ואחרות, להתאים תבניות לסיכום פגישות, ליצור אווטארים מותאמים אישית ולחבר אפליקציות צד שלישי כדי להגביר את הפרודוקטיביות ולעזור להם להספיק יותר כדי שיוכלו להתמקד בבנייה וצמיחה של העסק שלהם.

Zoom rolls out new agentic AI offerings to save time and drive connections

• Zoom AI Companionnow connects with 16 third-party apps, including ServiceNow, Jira, Asana,Box, and others, to complete tasks and orchestrate agents without leavingZoom
• Custom AICompanion add-on is now available to online customers, delivering extendedcapabilities, including AI meeting summaries across top meeting platformsand customized meeting summaries
• Zoom expands coreAI Companion capabilities, including real-time call questions, voicerecorder for in-person meetings, and meeting agenda creation, included atno additional cost with paid Zoom licenses

SAN JOSE, Calif., July 09, 2025 (GLOBE NEWSWIRE) –

Zoom Communications, Inc. (NASDAQ: ZM) today delivered new agentic AI capabilities to help users complete tasks across platforms and save time during the work day. With the Custom AI Companion add-on, Zoom AI Companion can now connect to 16 third-party apps to help orchestrate tasks without leaving Zoom. Additionally, the Custom AI Companion add-on is now available for online purchase, enabling small business owners to leverage AI Companion across third-party video conferencing platforms like Google Meet and others, customize meeting summary templates, create custom avatars, and connect third-party apps to boost productivity and help them get more done so they can focus on building and growing their business.

“With Zoom AI Companion’s agentic skills, users will see a significant productivity boost to help them get more done — not just in Zoom, but across business-essential apps like ServiceNow, Jira, Asana, Box, and more,” said Smita Hashim, chief product officer at Zoom. “The Custom AI Companion add-on empowers users to streamline their workflows by having AI Companion join their Zoom Meetings and in-person meetings, and can now access AI Companion across other video conferencing platforms.”

New connected third-party apps for Custom AI Companion add-on

AI Companion uses agentic AI capabilities to maximize efficiency, helping users save time and get more done without leaving Zoom Workplace. With the Custom AI Companion add-on, users can already connect to apps like Amazon Q, Glean, and Jira to deliver powerful indexing, enterprise search, and ticketing capabilities. New third-party apps also deliver context-rich answers and help complete tasks across workstreams with intelligent app orchestration.

• Improve sales andservice outcomes: Accelerate decisions and improve customersatisfaction by empowering teams to resolve service tickets, trackopportunities, and update records in real-time, directly from Zoom. Whenconnected to ServiceNow, Zendesk, and otherapplications, AI Companion helps organizations streamline workflows,reduce manual effort, and ensure customer interactions drive meaningfulbusiness results.
• Reimagine documentcollaboration: Whenconnected to Microsoft OneDrive, GoogleDrive, Box*, Confluence, Notion,or Coda, AI Companion helps drive meaningful conversationswith secure access to existing documents during meetings, and the abilityto generate new documents based on current meetings, update existingdocuments with simple prompts, or get a quick summary of a document. *Notall document features available at launch.
• Simplify projectmanagement: Keeping teams updated on projects and activities canbe challenging, but when connected to Asana and Jira,users can query and command project tools, using AI Companion to updateproject statuses, assign tasks, and set deadlines without app-juggling ormanual workflows.
• Reducecommunication silos: Keep chats and ideas organized inthird-parting messaging apps with the ability to search, summarize, andpost messages from AI Companion.
• Recruit andonboard new talent: When connected to Workday, AICompanion can help expedite recruiting, interviews, and onboardingworkflows with search and summary capabilities about open jobs andcandidate profiles.

Visit the Zoom website to learn more about how app integrations with the Custom AI Companion add-on can boost efficiency.

Custom AI Companion add-on expands to online customers

Many entrepreneurs, solopreneurs, small business owners, and consultants often find themselves switching meeting platforms throughout their day to take calls with clients and stakeholders, without a central way to organize their meeting notes.

The Custom AI Companion add-on, now available for purchase online, expands AI Companion’s meeting summary capabilities to third-party video conferencing platforms such as Google Meet and others, with Cisco Webex coming soon, and delivers agentic AI capabilities to help small businesses get more done:

• Professionalservice providers like consultants and freelancers cansimplify workflows and save time beyond Zoom Meetings, Zoom Phone calls,and in-person meetings by using AI-generated meeting summaries acrossthird-party meeting platforms like Google Meet and others. Withconnections to third-party applications like Asana, they can automaticallyhave projects updated in Asana without leaving the meeting.
• Salesprofessionals can nurture relationships with prospects and clientswhile reducing admin time by automatically updating sales records in CRMsbased on the conversation.
• Educators can go beyondmeeting summaries and lecture plans to reliably generate summaries andtakeaways with custom summaries that can be shared with students toreinforce learning and create personalized videos using Custom Avatars forZoom Clips to connect with students in different languages.

With the Custom AI Companion add-on, small businesses can connect AI Companion to these 16 apps, plus tailor AI Companion skills to address their unique needs and drive efficiency across their organizations:

• Work acrossplatforms: Zoomis an open platform, and AI Companion can attend third-party meetings,including Microsoft Teams and Google Meet, with Cisco Webex support comingsoon. AI Companion can join meetings on a user’s behalf to automaticallytranscribe, summarize, and deliver actionable follow-ups.
• Save time withAI-generated clips: With Custom Avatars for Zoom Clips, users can createan avatar in their likeness, provide a transcript of the desired content,and allow AI Companion to generate a clip for them, saving time andhelping them scale their efforts.
• Customize meetingsummaries with templates: Users can turn meetings into tailored,actionable summaries by selecting from 11 purpose-built templates designedto reflect the tone, structure, and focus of each meeting and match themeeting goals.
• Expandknowledge: Adminscan connect Google Drive and other external drive accounts as data sourcesin AI Studio while respecting existing permission controls, and crawlpublic URLs as a data source for knowledge collections so AI Companion canprovide more relevant answers to users’ queries.

The Custom AI Companion add-on is now available for purchase online for $12 per user per month with paid Zoom Workplace plans. To learn more about how organizations can tailor AI Companion to meet their unique needs with the Custom AI Companion add-on, visit the Zoom website.

Maximize the workday with AI Companion

Zoom AI Companion continues to enhance productivity and collaboration across Zoom Workplace. These new capabilities are included at no extra charge as part of Zoom AI Companion for all paid Zoom Workplace licenses.

• Get startedfaster: Thenew onboarding experience within the Zoom desktop app makes it easier toconfigure AI Companion settings, including what meetings are summarized,who summaries are shared with, and how they are shared.
• Build bettermeeting agendas: Users can easily add structure to meetings by creatingagendas for upcoming meetings from templates. AI Companion can alsoleverage previous meetings or Zoom Docs to create even more tailoredagendas.
• Get more out ofcalls: Userscan now query AI Companion before, during, and after Zoom Phone calls tohelp them catch up and gain deeper insights. They can ask questions like,“What was the disagreement about?” or “Can you tell me the main pointsbeing discussed?” Users can also have AI Companion pull up informationfrom previous conversations, prioritize missed calls, and draft follow-upmessages.
• Summarizedocuments in chat threads: AI Companion can summarize supportedtext-based documents shared in Zoom Team Chat to help quickly andefficiently digest new information without leaving the chat thread.
• Capture notes andtasks for in-person interactions: AI Companion also supportsin-person meetings with the Voice Recorder, transcribing, summarizing, andcapturing action items, allowing users to focus on the conversation andrevisit details and action items later.
• Easily accessmeeting assets: Users can access meeting summaries, transcripts,recordings, and event details from the meeting card in the calendar eventand via email. Hosts will also be able to share the assets withparticipants via the meeting card in Zoom Calendar (coming later thismonth), and participants can request access to the meeting card via theZoom Calendar event.
• Seamless sharing: AI Companion canbe configured to automatically share meeting summaries to third-partyplatforms, like Microsoft Teams (coming soon) and others, to updatecounterparts and refresh customer records with the latest conversationhighlights.

Zoom Workplace powers collaboration and productivity

Zoom Workplace continues to accelerate collaboration and help users ideate, create, and deliver effective work effortlessly on a single app.

• Track edits andpublish externally in Zoom Docs: Easily track content changes todocs, highlighting content additions, deletions, replacements, andformatting with specific styles. Users can also now publish Zoom Docs aspublic webpages, accessible to anyone, whether they are logged in or not.
• Stitch, combine,and create longer clips: Merge multiple Zoom Clips into oneseamless video without external apps, preview and make adjustments beforefinalizing edits, and preserve original content without overwritingoriginal assets.

To learn more about Zoom Workplace, visit the Zoom website.

About Zoom

Zoom’s mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Contact:
Lacretia Nichols
[email protected]

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